QUICK FACTS
The essentials for a vendor file.
The information procurement offices most commonly request. All values are current and can be confirmed in writing on request.
LEGAL NAME
True North Alliance, LLC
Doing business as True North Alliance.
ENTITY TYPE
Michigan Domestic LLC
In good standing with the Michigan Department of Licensing and Regulatory Affairs (LARA).
HEADQUARTERS
Muskegon, Michigan
Service area: statewide by contract.
MICHIGAN LLC ID
802135547
Confirmable via the LARA Corporations Online Filing System.
FEDERAL EIN
[FEDERAL EIN]
W-9 provided on request.
AUTHORITY & STRUCTURE
The legal basis for our work.
True North operates through court-appointed officers acting under the authority of Michigan courts. The structure below explains how that authority is delegated and documented.
OFFICER AUTHORITY
Court-appointed officers, bonded under Michigan law
Our officers are appointed by the court before which they act, in accordance with applicable Michigan statutes and court rules. Each officer carries an individual bond and identification issued or recognized by the appointing court.
ENGAGING PARTY
Courts, sheriffs' departments, and parties of record
True North contracts with the court or department directly, or accepts assignments through attorneys and parties of record acting in matters before a Michigan court. We do not perform unsupervised collection work or any activity that requires authority we have not been granted.
DOCUMENTATION
Written contract and case-by-case assignment
Engagements begin with a written contract between True North and the engaging agency. Individual assignments are accompanied by the court order, writ, or other instrument authorizing the work, and are closed with a return filed back to the issuing court.
FEES
Statutory where applicable; written quote otherwise
Where Michigan statute prescribes the fee for a service, that fee applies and is documented on the return. For services not set by statute, a written fee schedule is provided as part of the engagement contract. No work is performed outside of a written contract and authorization.
SUBCONTRACTING
No subcontracting of officer duties
Officer work is performed by True North personnel. Ancillary services (records retrieval, secure document destruction, recording filings, etc.) may be performed through established third-party vendors, subject to confidentiality requirements.
INSURANCE & BONDING
Coverage and certificates.
Certificates of insurance, surety bond documentation, and the LARA certificate of good standing are provided as a packet on request from a court or procurement office.
GENERAL LIABILITY
[carrier limits]
Commercial general liability coverage maintained continuously. Certificate available naming the engaging agency where requested.
PROFESSIONAL LIABILITY
[carrier limits]
Errors-and-omissions coverage tailored to court officer services.
AUTO LIABILITY
[carrier limits]
Auto coverage for field operations.
SURETY BOND
[carrier limits]
Individual court officer surety bonds maintained as required by appointing courts.
HOW TO ENGAGE
The path from inquiry to contract.
Designed to fit county procurement thresholds, board approval calendars, and the realities of working alongside elected officials.
01
02
03
04
Inquiry
Packet
Contract
Onboarding
An initial call or email describing the assignment, agency, and timeline. No paperwork required at this stage.
We send the procurement packet:
W-9, certificates of insurance, LARA certificate of good standing, and references.
A written contract sized to your procurement threshold: direct contract, RFQ response, or standing agreement.
We coordinate with your clerks on the channels and formats used for assignment intake and return filing.
PROCUREMENT CONTACT
Request a procurement packet, or speak directly with True North.
We aim to respond to procurement inquiries within one business day. If you need documentation by a specific board meeting or filing deadline, mention it in your message.
BY EMAIL
Subject line: "Procurement packet request" speeds things up.
BY PHONE
(231) 578-0661
Mon–Fri, 8:00–5:00 ET · Muskegon, Michigan.